Quality & Safety In Pediatric ENT Panel Discussion

In this episode, Dr. Soham Roy, Dr. Jennifer Lavin, and Dr. Jonathan Ida join hosts Dr. Romaine Johnson and Dr. Gopi Shah to discuss quality improvement (QI) and safety in pediatric ENT.

Dr. Roy emphasizes the importance of transforming quality metrics data into personalized stories to help convey the significance of QI efforts. The panel discusses best practices including a focus on understanding the nuances of a problem prior to identifying solutions, implementing solutions in a manner in which deviations are made more difficult, and maintaining a commitment to continual QI which is a cyclical process with no defined endpoint.

The discussion then evolves to highlight the impact of the COVID pandemic on QI efforts, the urgency with which protocols were developed in its immediate aftermath, as well as looking towards the impact of the pandemic on future care delivery. The panel delves into the ongoing need for studies to explore the gaps in knowledge which are often identified in clinical consensus statements. They conclude by providing advice on how to align QI efforts with broader institutional goals.