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BackTable / ENT / Podcast / Episode #149

Innovating Recognition in Healthcare with nDorse

with Dr. Rohan Walvekar

In this episode of Back Table ENT, host Dr. Gopi Shah explores the entrepreneurial journey of Dr. Rohan Walvekar, an otolaryngologist at Louisiana State University-New Orleans and innovator/CEO of nDorse, a team engagement software application.

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Innovating Recognition in Healthcare with nDorse with Dr. Rohan Walvekar on the BackTable ENT Podcast)
Ep 149 Innovating Recognition in Healthcare with nDorse with Dr. Rohan Walvekar
00:00 / 01:04

BackTable, LLC (Producer). (2023, December 19). Ep. 149 – Innovating Recognition in Healthcare with nDorse [Audio podcast]. Retrieved from https://www.backtable.com

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Podcast Contributors

Dr. Rohan Walvekar discusses Innovating Recognition in Healthcare with nDorse on the BackTable 149 Podcast

Dr. Rohan Walvekar

Dr. Rohan Walvekar is clinical professor of head and neck surgery with LSU in Metairie, Louisiana.

Dr. Gopi Shah discusses Innovating Recognition in Healthcare with nDorse on the BackTable 149 Podcast

Dr. Gopi Shah

Dr. Gopi Shah is a practicing ENT at UT Southwestern Medical Center in Dallas, TX.

Synopsis

Dr. Walvekar shares his experience in launching ‘nDorse’ — his novel team engagement software designed for healthcare providers. This idea was sparked from his realization that daily contributions and positivity within the healthcare space could be better recognized with real time feedback. He noticed that hospital nursing turnover was high, which could have been attributed to insufficient engagement and connection with coworkers.

The nDorse software application can be used by anyone in an organization and allows users to post meaningful recognitions (via messages, emojis, pictures, GIFs) for their coworkers, with the ability to tag recognitions to the organization’s specific mission and values. Since its implementation, nDorse has been adopted even in various educational and financial institutional settings. Dr. Walvekar describes his journey to creating the application, including the software building process, initial sales, mentors, and the nDorse team. He also offers advice for physician entrepreneurs about being thoughtful with innovation and resilience in the startup sphere.

Timestamps

00:00 - Introduction to the Podcast
02:46 - A Focus on Real Time Recognition for Coworkers
04:48 - Introduction to nDorse: A Team Engagement Software
13:06 - Market Research and a Minimum Viable Product
20:16 - Product Launch and First Customers
23:04 - Financing the Project
26:03 - Pitching to New Clients
29:00 - Team Members and Mentors
31:44 - Balancing Innovation with Clinical Practice
36:20 - Challenges During the Entrepreneurship Journey

Resources

nDorse:
https://www.ndorse.net/

BackTable ENT Ep. 115- Management of the Plunging Ranula:
https://www.backtable.com/shows/ent/podcasts/115/management-of-the-plunging-ranula

Healthcare Plus Solutions Group:
https://healthcareplussg.com/

Disclaimer: The Materials available on BackTable.com are for informational and educational purposes only and are not a substitute for the professional judgment of a healthcare professional in diagnosing and treating patients. The opinions expressed by participants of the BackTable Podcast belong solely to the participants, and do not necessarily reflect the views of BackTable.

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